{"id":196067,"date":"2024-10-02T14:19:47","date_gmt":"2024-10-02T14:19:47","guid":{"rendered":"https:\/\/wordpress.org\/plugins\/tickethub\/"},"modified":"2024-10-21T14:21:55","modified_gmt":"2024-10-21T14:21:55","slug":"tickethub","status":"publish","type":"plugin","link":"https:\/\/tah.wordpress.org\/plugins\/tickethub\/","author":15223147,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_crdt_document":"","version":"1.0.2","stable_tag":"1.0.2","tested":"6.6.5","requires":"6.0","requires_php":"","requires_plugins":null,"header_name":"TicketHub","header_author":"Mondula GmbH","header_description":"Streamline your support system with TicketHub, a powerful and user-friendly plugin for managing tickets, FAQs, and documentation efficiently.","assets_banners_color":"0e626d","last_updated":"2024-10-21 14:21:55","external_support_url":"","external_repository_url":"","donate_link":"","header_plugin_uri":"","header_author_uri":"https:\/\/mondula.com","rating":0,"author_block_rating":0,"active_installs":0,"downloads":941,"num_ratings":0,"support_threads":0,"support_threads_resolved":0,"author_block_count":0,"sections":["description","installation","changelog"],"tags":{"1.0.0":{"tag":"1.0.0","author":"mondula2016","date":"2024-10-02 14:19:25"},"1.0.1":{"tag":"1.0.1","author":"mondula2016","date":"2024-10-14 13:35:58"},"1.0.2":{"tag":"1.0.2","author":"mondula2016","date":"2024-10-21 14:21:55"}},"upgrade_notice":[],"ratings":[],"assets_icons":{"icon-128x128.gif":{"filename":"icon-128x128.gif","revision":3168611,"resolution":"128x128","location":"assets","locale":""},"icon-128x128.png":{"filename":"icon-128x128.png","revision":3161564,"resolution":"128x128","location":"assets","locale":""},"icon-256x256.gif":{"filename":"icon-256x256.gif","revision":3168611,"resolution":"256x256","location":"assets","locale":""},"icon-256x256.png":{"filename":"icon-256x256.png","revision":3161564,"resolution":"256x256","location":"assets","locale":""}},"assets_banners":{"banner-1544x500.jpg":{"filename":"banner-1544x500.jpg","revision":3161564,"resolution":"1544x500","location":"assets","locale":""},"banner-772x250.jpg":{"filename":"banner-772x250.jpg","revision":3161564,"resolution":"772x250","location":"assets","locale":""}},"assets_blueprints":{},"all_blocks":[],"tagged_versions":["1.0.0","1.0.1","1.0.2"],"block_files":[],"assets_screenshots":{"screenshot-1.jpg":{"filename":"screenshot-1.jpg","revision":3168611,"resolution":"1","location":"assets","locale":""},"screenshot-2.jpg":{"filename":"screenshot-2.jpg","revision":3168611,"resolution":"2","location":"assets","locale":""},"screenshot-3.jpg":{"filename":"screenshot-3.jpg","revision":3168611,"resolution":"3","location":"assets","locale":""},"screenshot-4.jpg":{"filename":"screenshot-4.jpg","revision":3168611,"resolution":"4","location":"assets","locale":""}},"screenshots":{"1":"Display tickets on the frontend","2":"Display change log on the frontend","3":"Display FAQs on the frontend","4":"Display doc on the frontend"},"jetpack_post_was_ever_published":false},"plugin_section":[],"plugin_tags":[154091,6941,1643,1104,4771],"plugin_category":[58],"plugin_contributors":[127663],"plugin_business_model":[],"class_list":["post-196067","plugin","type-plugin","status-publish","hentry","plugin_tags-change-log","plugin_tags-documentation","plugin_tags-faq","plugin_tags-support","plugin_tags-tickets","plugin_category-user-management","plugin_contributors-mondula2016","plugin_committers-mondula2016"],"banners":{"banner":"https:\/\/ps.w.org\/tickethub\/assets\/banner-772x250.jpg?rev=3161564","banner_2x":"https:\/\/ps.w.org\/tickethub\/assets\/banner-1544x500.jpg?rev=3161564","banner_rtl":false,"banner_2x_rtl":false},"icons":{"svg":false,"icon":"https:\/\/ps.w.org\/tickethub\/assets\/icon-128x128.png?rev=3161564","icon_2x":"https:\/\/ps.w.org\/tickethub\/assets\/icon-256x256.png?rev=3161564","generated":false},"screenshots":[{"src":"https:\/\/ps.w.org\/tickethub\/assets\/screenshot-1.jpg?rev=3168611","caption":"Display tickets on the frontend"},{"src":"https:\/\/ps.w.org\/tickethub\/assets\/screenshot-2.jpg?rev=3168611","caption":"Display change log on the frontend"},{"src":"https:\/\/ps.w.org\/tickethub\/assets\/screenshot-3.jpg?rev=3168611","caption":"Display FAQs on the frontend"},{"src":"https:\/\/ps.w.org\/tickethub\/assets\/screenshot-4.jpg?rev=3168611","caption":"Display doc on the frontend"}],"raw_content":"<!--section=description-->\n<p>A simple, easy-to-set-up, and streamlined responsive ticket system to manage your customer support.\nParticularly well-suited to ensure transparent support for software applications.\nThe plugin offers a built-in logic for ticket management, changelog documentation, FAQs, \nWith this plugin, you can extend your WordPress website with an easy-to-use ticket system or develop a standalone solution as needed.<\/p>\n\n<h3>Key Features<\/h3>\n\n<p>Integrated Ticketsystem with unlimited number of Tickets\nIndividualize Ticketnumbers - set ticket pre- and postfixes\nUser-based Ticket management\nIntegrated Ticket Filter (Status, Typ, Archive)\nTicket grouping using tags\nUnlimited Numbers of Agents\nEasy integration of Documentations in several Formats\nEasy expandable Formulary for Tickets \nUnlimited tags\nEmail notifications\nDuring the next weeks we will release a plus version with a  AI-powered chat function and some other great features.<\/p>\n\n<h3>Coming soon Ticket Hub Plus Key Features<\/h3>\n\n<p>AI Chat Bot\nintegrate your personal AI ChatBot\nUpload Userlists\nRegistration by user\nAdmin choice activation automatically front end display of Support Tickets \nExport Tickets via CSV\nAutomation archive<\/p>\n\n<h3>Custom Shortcodes<\/h3>\n\n<ul>\n<li><code>[thub_form]<\/code> - Embed the ticket submission form on any page.<\/li>\n<li><code>[thub_tickets]<\/code> - Display a list of all tickets.<\/li>\n<li><code>[thub_faqs]<\/code> - Display the FAQ section.<\/li>\n<li><code>[thub_documentation]<\/code> - Display the documentation section.<\/li>\n<li><code>[thub_changelog]<\/code> - Display the change log section.<\/li>\n<li><code>[thub_profile]<\/code> - Display the user's profile and their tickets. Dont use on the same page as <code>[thub_tickets]<\/code>.<\/li>\n<\/ul>\n\n<!--section=installation-->\n<ol>\n<li>Upload the plugin files to the <code>\/wp-content\/plugins\/<\/code> directory, or install the plugin through the WordPress plugins screen directly.<\/li>\n<li>Activate the plugin through the 'Plugins' screen in WordPress.<\/li>\n<li>Set up the necessary pages for Ticket Form, Tickets, FAQs, Documentation, and Change Log.<\/li>\n<li>Use the TicketHub-&gt;Settings screen to configure the plugin.<\/li>\n<\/ol>\n\n<!--section=changelog-->\n<h4>1.0.2<\/h4>\n\n<ul>\n<li>Fixed a some small bugs<\/li>\n<li>added shortdescription to the ticket page<\/li>\n<li>reworked comments to work with ajax<\/li>\n<\/ul>\n\n<h4>1.0.1<\/h4>\n\n<ul>\n<li>Fixed a some small bugs<\/li>\n<\/ul>\n\n<h4>1.0.0<\/h4>\n\n<ul>\n<li>Initial release of TicketHub.<\/li>\n<\/ul>","raw_excerpt":"TicketHub is a plugin for managing support tickets, FAQs, documentation, and change logs. Streamline your customer support process with ease.","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/tah.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin\/196067","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/tah.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin"}],"about":[{"href":"https:\/\/tah.wordpress.org\/plugins\/wp-json\/wp\/v2\/types\/plugin"}],"replies":[{"embeddable":true,"href":"https:\/\/tah.wordpress.org\/plugins\/wp-json\/wp\/v2\/comments?post=196067"}],"author":[{"embeddable":true,"href":"https:\/\/tah.wordpress.org\/plugins\/wp-json\/wporg\/v1\/users\/mondula2016"}],"wp:attachment":[{"href":"https:\/\/tah.wordpress.org\/plugins\/wp-json\/wp\/v2\/media?parent=196067"}],"wp:term":[{"taxonomy":"plugin_section","embeddable":true,"href":"https:\/\/tah.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_section?post=196067"},{"taxonomy":"plugin_tags","embeddable":true,"href":"https:\/\/tah.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_tags?post=196067"},{"taxonomy":"plugin_category","embeddable":true,"href":"https:\/\/tah.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_category?post=196067"},{"taxonomy":"plugin_contributors","embeddable":true,"href":"https:\/\/tah.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_contributors?post=196067"},{"taxonomy":"plugin_business_model","embeddable":true,"href":"https:\/\/tah.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_business_model?post=196067"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}