Phoenix Gift for WooCommerce

FAQ

Where is the gift label shown?

The configurable Gift label badge appears in the mini cart and classic (shortcode) checkout only. It is not shown on the cart page or in the Cart/Checkout blocks, to avoid theme and HTML conflicts.

How do I highlight the gift on the cart page or with Checkout blocks?

The plugin adds the CSS class phoenix-gift-for-woocommerce-cart-item to the gift line (classic cart and blocks). Add custom CSS under Appearance → Customize → Additional CSS.

Example for Cart and Checkout blocks:

.phoenix-gift-for-woocommerce-cart-item .wc-block-components-product-name::after {
    content: "Free gift";
    display: inline-block;
    margin-inline-start: 0.35em;
    padding: 0.1em 0.45em;
    font-size: 0.75em;
    font-weight: 600;
    border-radius: 3px;
    background: #e8f5e9;
    color: #2e7d32;
}

Replace Free gift with your shop wording. This text is fixed in CSS and does not sync with the admin Gift label field.

Is this plugin compatible with Cart and Checkout Blocks?

Yes. The plugin is compatible with the classic shortcode checkout and the WooCommerce Cart/Checkout Blocks, and declares HPOS compatibility.

Can I use net cart subtotals in the free version?

No. The free tier uses the gross cart subtotal (including line tax) only.

Does this plugin support gift cards or vouchers?

No. This is an automated checkout gift based on cart rules — not downloadable vouchers, coupon generators, or balance-based gift cards.

Why is the gift not added to the cart?

Check that the rule is enabled, the gift product is purchasable, and the threshold is met (gross subtotal excluding the gift line, or item quantity excluding the gift).

Does this work with WPML or WooCommerce Multilingual?

The free gift is added by product ID. Translate the gift product into every active shop language and keep each translation published and purchasable. If the gift exists only in the default language, customers who switch language on the storefront will usually not see the gift in the cart.

How do I upgrade to Gift Pro?

Purchase at https://phoenixwp.com/preise/. You receive a license key by email from Freemius. Enter it under PhoenixWP Gift → License — usually no reinstall required.

Where can I get support?

https://phoenixwp.com/support/ — free users can also use the plugin support forum on wordpress.org.